LEGAL INFORMATION

Last updated: 11/2025

This page explains the terms of use, privacy practices, and refund rules for this website and the digital training programs offered by Frédéric Deltour.

1. Data Protection & Privacy (GDPR)

We respect your privacy and collect only what is necessary to operate the website and deliver your training.

Data We Collect

• Information you provide during purchase (name, billing details, payment information processed securely by our payment provider).

• Information you provide through the contact form.

• Basic anonymous website analytics.

How Your Data Is Used

• To process your purchase

• To provide access to the training

• For customer support

• To meet legal and tax obligations

Your Rights

You may request at any time:

• Access, correction, deletion

• Restriction of processing

• Withdrawal of consent

• Data portability

To exercise these rights, please use the contact form.

Cookies

We use essential cookies and anonymous analytics. You may disable cookies in your browser settings.

2. Terms of Use

Provider

This website and all training programs are provided by:
Frédéric Deltour

Service

We offer digital training programs for personal and professional development.
All content is delivered online.

Account & Access

Your access is personal and must not be shared, copied, or redistributed.

Disclaimer

Training content is educational only and does not replace medical, psychological, or legal advice.

We are not responsible for:

• technical issues outside our control

• improper use of the content

• subjective expectations or personal outcomes

3. Payments & Refund Policy

Payments

All payments are processed securely by third-party payment providers (e.g., Stripe).
We do not store or access your full payment details.

Refunds

Because this is a digital product with immediate access, EU law allows a reduced cancellation period.

By purchasing, you acknowledge that:

• access is delivered immediately

• the standard 14-day withdrawal right does not apply

Refunds are granted only for:

• duplicate payments

• accidental double charges

• technical issues preventing access (not caused by the user)

We cannot offer refunds for:

• change of mind

• personal circumstances

• dissatisfaction based on expectations

• partial or full consumption of the content

For any request, use the contact form.

4. Contact

For privacy requests, legal questions, or support:
👉 Please use the contact form on this website.